Privacy Policy

Last updated: August 21, 2025

Introduction

At PDF Hub ("we", "our", or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using PDF Hub, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Information You Provide

• Contact information (name, email address, company name) when you sign up for API access
• Files you upload for processing (temporarily stored and automatically deleted)
• Feedback and correspondence when you contact us

Information Collected Automatically

• IP address and browser information
• Device and operating system information
• Pages visited and features used
• Time and date of visits
• Referring website addresses

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. For detailed information, please see our Cookie Policy.

How We Use Your Information

• To provide and maintain our PDF processing services
• To process your files and deliver the requested output
• To send administrative information and service updates
• To respond to your inquiries and provide customer support
• To analyze usage patterns and improve our services
• To detect and prevent fraud or security issues
• To comply with legal obligations
• To display relevant advertisements (with your consent)

Data Retention

• Uploaded Files: Automatically deleted immediately after processing (typically within minutes)
• Account Information: Retained for as long as your account is active or as needed to provide services
• Analytics Data: Aggregated and anonymized data may be retained indefinitely
• Legal Requirements: We may retain data longer if required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Secure file processing in isolated environments
• Regular security audits and updates
• Access controls and authentication measures
• Employee training on data protection

Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing
• Portability: Receive your data in a structured format
• Objection: Object to processing of your personal data
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at [email protected]

Third-Party Services

We may share your information with third-party services for specific purposes:

• Google Analytics: For website analytics (with your consent)
• Google AdSense: For displaying advertisements (with your consent)
• SendGrid: For sending transactional emails
• Google Cloud Platform: For hosting and infrastructure

These services have their own privacy policies, and we encourage you to review them.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.